The Burn Institute’s mission is to educate and inspire communities to reduce burn injuries and empower those affected by burn trauma. As a team, we bridge the efforts between fire and burn prevention awareness in our community and support services for burn survivors.  

About this Position 

The Burn Institute is seeking a motivated and energetic individual who wants to work with supportive colleagues doing fulfilling work with the senior community of San Diego County. This position is an integral member of the prevention programs team. 

 The Fire Safe Senior Program Coordinator (FSSC) is responsible for successful scheduling, coordinating, and implementing of the Burn Institute Fire Safe Seniors Program in San Diego County. With guidance from the Director of Prevention Programs, the FSSC will coordinate calendars and schedule installations to available volunteer/intern personnel. This position will perform outreach efforts to the county’s senior community and lead program interns and volunteers. The FSSC is expected to represent the organization professionally within our San Diego County community. 

Qualifications, Skills, and Abilities 

• Bachelor’s degree desired or equivalent administrative experience 
• Previous nonprofit experience a plus 
• Excellent written and verbal skills required 
• Proficiency in Microsoft 365, and be trainable in Salesforce 
• Excellent organizational skills with attention to details and ability to work with timelines and meet deadlines. 

• Be culturally sensitive and informed when interacting with seniors, volunteers, interns, and the community 
• Excellent teamwork skills, relationship building skills and natural customer service. Strong ability to work independently and effectively communicate with colleagues, clients, board members and the public 
• Bilingual (English/Spanish, speaking/writing) a plus 

Responsibilities 

60%  As directed, responsible for: 

• Report to and assist the Director of Prevention Programs in the oversight of the Fire Safe Seniors Program (FSS) and identify and carry out needs for the program. 
• As a representative of the Burn Institute, act as the point person to maintain relationships with FSS interns, volunteers, community partners, and fire service representatives. 
• Conduct smoke alarm installation request intakes over the phone and/or via email. 
• Maintain oversight and initiate on-boarding of all FSS volunteers and interns, along with community partners in government and non-profit sectors. 
• Oversee and coordinate designated FSS volunteer and intern installation efforts. 

• Recruit new FSS volunteers and student interns 
• Conduct regular FSS volunteer and intern training onsite and offsite. 
• Provide constructive feedback to ensure that volunteers and interns are following BI guidelines. 

• Coordinate resident requests for smoke alarm installations on a timely basis and maintain records of all installations. 
• Create multiple weekly routes for FSS volunteers, interns, and community partners. 
• Prepare supplies for smoke alarm installation routes. 
• Maintain accurate inventory of all program equipment and materials. 
• Maintain necessary equipment (i.e. drills, step ladders, eye protection) 
• Ensure Burn Institute vehicles are prepared for volunteers/interns prior to install date. 
• Be the point of contact for logistical details during programs/events. 

• Provide “customer service” for participants leading up to and during programs/events. 

 25%  Administrative 

• Maintain database, files, expense records and reports as they pertain to the education programs and SDSU internships. 
• Maintain accurate tracking of expenses for each activity/event and keep digital receipts. 
• Maintain communication and partnership with SDSU Service-Learning Agreement (SLA) Representatives. 
• Conduct interviews and training for incoming interns. 
• Assign and maintain oversight of group project(s) for interns. 
• Monitor and supervise interns throughout their field work. 
• Conduct exit evaluations and provide final grades as they pertain to SDSU PH497 graduation requirement. 
• Produce monthly and other written reports including program statistics. 

15%  Outreach and Stewardship 

• Maintain communication with area fire departments to encourage partnership and participation. 
• Develop and implement outreach protocols to community partners. 
• Conduct and host installation events with corporate partners. 
• Maintain working community partnerships with various community-based safety organizations such as Red Cross, Fire Safe Council, Safe Kids Coalition, and various county fire departments. 

Position Requirements 

• Attend meetings and/or conferences as requested. 
• Able and willing to work flexible hours as needed, which may include weekends or evenings (Reasonable notice will be provided for work outside of normal weekday business hours.) 
• COVID-19 vaccination 

• Ability to pass a background check prior to employment 
• Possess and maintain California Driver’s License and automobile insurance 
• Must be able to lift 50 pounds and work at desk workstation offering seated or standing position 
• Must be able to travel within San Diego County 

Compensation and Benefits 

• Full-time / Non-Exempt position / 40 hours per week 
• Salary: Starting at $22/hr. 
• Generous employer-sponsored health, dental, vision, chiropractic, and life insurance 
• 403b plan with employer matching contribution of 50% of employee’s first 4% contribution 
• Accrued Paid time off (PTO) plan, beginning 20 days/year 
• 13 paid holidays 

As a nonprofit organization, we hold ourselves to a high standard in serving our community. Regardless of each role, our team members value empathy, stewardship, dedication, inspiration, and respect, as we each contribute to our mission. 

How to Apply: Please send a cover letter and resume in a single PDF file, including the position title and applicant’s name as the file name, to [email protected]. No phone calls, please. 

Closing Date: Until filled. 

Burn Institute is committed to an inclusive and supportive work culture and provides equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, ancestry, gender, sex, gender identity or expression, age, medical condition, sexual orientation, marital status, citizenship, pregnancy, physical or mental disability, genetic information, veteran status, military status, caregiver status or any other characteristic protected by federal, state, or local laws.